FAQ's

1. How do I book an appointment?

You can book an appointment by visiting the studio during opening hours or by telephoning the studio on 07756 203325, I have an answering machine to take your calls out of hours or you can email at jmwingate183@gmail.com with any enquires you have.

2. How Long Is The waiting List?

I'm open 5 days a week so can accommodate with a wider choice of appointments, please call me to arrange the best appointment time to suit you.

3. How Long Will You Keep My Dog For?

Appointments are approximately 2.5 hours ( Dependent on condition of dogs coat & condition)

4. Do I Need To Walk My Dog Before The Appointment?

Before arrival please walk your dog to release some energy and toilet before the grooming process starts, this makes the process easier and more enjoyable for your dog.

5. Does My Dog Go In A Cage?

I do not use cages in my studio as I only offer a 1-2-1 service unless multiple dog's from the same family.

6. Do You Use Drying Cabinets? 

I do not use drying cabinets just stand dryers are used.

7. Can You De-Matt My Dog?

An extra charge will be made if the dog is overtly matted.

8. Why Can't You Give Me A definite Price Over The Phone?

Prices are set realistically depending on the breed and work to be carried out but you may incur additional charges for removal of stubborn knots and unkempt coats. All prices will be confirmed with you the owner and your dog present at the studio.

9. Do You Charge a ' No Show' Fee?

As I lose money when business does not show up I charge a percentage of the cost of the full groom for no shows. This money must be paid before another appointment is made. Please contact me in advance to cancel appointments.

10. My Dog Can Be Aggressive?

Muzzles may be used only as a last resort and normally if required, will only be applied for a very short part of the process.

11. How Frequent Should My Dog Be Clipped Or Groomed?

Normally 6-8 weeks. Frequency of grooming visits will depend on the breed of dog and your choice of styling for your pooch.

Please contact me if you have any further questions.
© Copyright 2024 Bubbles'n'Bark. All Rights Reserved.